How we collect, use and protect your personal information.
Last updated: April 2026
When you use our project quiz or contact form, we collect: name, email address, postcode, property type, and project details. We also collect standard anonymised analytics data. We never collect or store sensitive personal security information beyond what you explicitly provide in your project brief.
Your information is used solely to match you with appropriate specialists and follow up on your enquiry. We do not sell personal information. We do not add you to marketing lists without explicit consent.
When we match you with specialists, we share your project brief and contact details with those specific specialists only. Specialists operate under confidentiality obligations and use your information only for responding to your project enquiry.
We treat all security enquiries with heightened confidentiality. We do not discuss, publish, or reference client projects or locations. All staff operate under confidentiality obligations.
You have the right to access, correct, or delete personal information we hold about you. Contact us via the contact form.